FAQ
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FAQ

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QUICK ANSWERS

BEFORE YOU RUN

Answers to common questions about fit, ordering, care and running in VING sandals.

HOW DO I CHOOSE MY SIZE?+

Measure both feet in centimetres and compare the longer foot with the chart for the exact model. Visit the Size Guide for the full method.

CAN I RUN IN VING SANDALS?+

Selected VING models are engineered for running, while others are designed for recovery or daily wear. Check the intended use on each product page and transition gradually when trying a new footwear format.

HOW SHOULD I TRANSITION TO OPEN-FOOT RUNNING?+

Begin with short, easy sessions and allow your feet and lower legs time to adapt. Stop if you experience unusual pain and seek qualified medical advice when needed.

HOW DO I CARE FOR MY SANDALS?+

Hand wash with mild soap and cool water, rinse thoroughly and air dry away from direct heat. Avoid machine drying and harsh chemicals.

WHERE CAN I FIND MY TRACKING LINK?+

Tracking is sent after fulfilment to the contact details used at checkout. You can also visit the Track Order page or contact support with your order number.

DO YOU SHIP INTERNATIONALLY?+

International availability and rates are determined by the selected Shopify market and destination. The available options appear at checkout.

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