Personal Data Protection Policy

VING ("Store", "We") Recognize the importance of protecting users' personal data.“Customer” or “You”) We respect all customers' rights to protect your personal data. We recommend that you read and thoroughly understand this Privacy Policy to understand how we collect, use, and/or disclose your personal data, including your rights and related terms, in accordance with the Personal Data Protection Act B.E. 2024. 2562

Collection of your personal data

Personal Information means information about users or customers of https://www.vingthailand.com (“Website”) User identification that can be identified directly or indirectly, whether in paper or digital form.

Personal information you provide VING

You may choose to provide your personal information to our store, such as

  • Membership with the store (click) Join At the website homepage)
  • Ordering Products
  • Filling out the form on the store website
  • Participation in the store's marketing campaign
  • Contact our store via email, phone, social media, or other channels.

Personal information that we may collect includes

  1. Basic Information About You Like names, birthdays, gender, age, phone numbers, email addresses, addresses, profile pictures, and usernames.Username)
  2. Information regarding product orders Like order dates, delivery dates, purchase prices, order numbers, product list items.SKU) Contact channels and promotions used
  3. Payment transaction information such as payment channels, payment time, and amount paid
  4. Customer Relations Department Like questions and answers you contact via phone, email, or online channels.
  5. Marketing and Communication Data Contact methods, information about your participation, channels for contacting the store, products of interest.
  6. If you sign up or log in to our website using a social media account, you consent to our access to your personal information in accordance with the platform's terms of service.

If the information you provide is personal data of an external party, we consider that you have already given your consent to disclose such data to us for the purposes specified in this policy.

Your personal information at VING Collect

When you access our website or place an order through other channels of VING We may collect information related to you, limited to data necessary for the store's operational purposes as follows:

  1. Technical Specifications Like IP Address, MAC Address, Cookie, ID, Access Information, Browser Type and ModelWeb Browser), Timezone and Location Settings, Browser Extension Program Types and Versions, Domain Name, Save PageWeb Page) The website visited by users, Visit time on the websiteAccess Times), Website accessed by users prior to this (Referring Website Addresses), Operating System (Operating System), Universal Mobile Device Code (IMEI), Model Number (Serial Number) and other information about the equipment you use to access the website
  2. Website Usage Information Like information regarding access to products and services of VING or content you view on the website, including the duration of your use.

VING We will collect your personal data when you voluntarily consent, except where necessary to collect data for the following purposes:

  • To comply with the agreement. In cases where it is necessary to collect, use, or disclose personal data to provide services or comply with agreements between the data subject and... VING
  • To prevent or mitigate life-threatening, bodily, or health hazards.
  • To comply with the law As required by law, personal data must be collected and disclosed.
  • For the legitimate interests of VING In cases where operational necessity is required, such as fraud prevention, network security, and data subject rights protection, the interests of the data subjects shall be prioritized.
  • For research or statistics In the event that historical documents or archives are prepared for public benefit, or for research and statistical purposes, appropriate measures shall be implemented to protect the rights and freedoms of data subjects.
  • To fulfill the state mission In cases where it is necessary to comply with public mission requirements or to perform duties under governmental authority. VING Received assignment

Information from other sources

VING You may receive personal information from third parties with whom we cooperate and work together, such as online shopping platforms, online marketplaces, distributors, product recommendations, payment service providers, transportation service providers, and our marketing representatives, among others. VING We have selected high-standard and highly reliable service providers, placing the safety of your personal data at the forefront.

Data retention period

Generally VING We will retain customer data as necessary to provide services and/or comply with contracts and obligations under this Privacy Policy or as required by applicable personal data protection laws.

VING We may retain information that is necessary in the event of any dispute or legal action, as permitted by law. We will employ the best possible data protection measures to prevent unauthorized access, use, alteration, disclosure, or loss of personal data, and we will cease such processing when no longer necessary. VING We will delete or destroy your personal data or change it into non-identifiable information to protect your privacy.

Purpose of Personal Data Collection

VING We collect your personal data primarily to provide you with the best products, services, and user experience. The following details are included:

  1. To facilitate website usage, including services such as product ordering, customer contact, and efficient and rapid service delivery.
  2. To verify and process your online financial transactions.
  3. To check and notify you of your shipment status.
  4. To develop the quality of our products and services. VING Make it better.
  5. To effectively address your complaints and feedback.
  6. To conduct marketing, advertising, and promotional activities related to our products and services. VING
  7. To analyze the performance of service delivery, customer behavior, advertising materials, and promotional campaigns.
  8. VING You may share information that cannot be identified with the public or business partners for marketing purposes, website performance analysis, operational development, and overall service trends.
  9. VING You may use your information to process decisions automatically to align with the purposes outlined above.

Disclosure of your personal information

VING No personal data is disclosed to third parties unless under the following circumstances.

  • To achieve the objectives specified in this Personal Data Protection Policy. VING May require disclosure of information only as necessary to partners, service providers, or external entities involved in the provision of services. VING
  • To comply with laws or when legal proceedings are mandatory. VING It is necessary to disclose information to government officials or authorized agencies.
  • To provide information necessary for the protection of life, health, or property of others, and in cases where obtaining consent from such individual is difficult.
  • To provide information necessary for cooperation with state agencies, local governments, or designated entities operating in accordance with applicable laws and regulations.