SHIPPING & RETURNS
VING / SUPPORT

SHIPPING & RETURNS

From our doors to your run.

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ORDER SUPPORT

DELIVERY THAT KEEPS MOVING

Shipping options, delivery estimates and final charges are shown at checkout based on the destination and items in your order.

DOMESTIC SHIPPING

Orders are prepared after payment confirmation. A tracking link is sent to the contact details used at checkout once the parcel leaves our facility.

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INTERNATIONAL SHIPPING

Availability and rates depend on the selected market. Import duties, taxes or local handling charges may be collected separately by the destination country.

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RETURNS & EXCHANGES

START WITH SUPPORT

Contact VING before sending any item back. Include your order number, item name, reason for the request and clear photos when relevant. Items should be unworn, clean and returned with their original packaging unless the product is faulty.

WHEN WILL I RECEIVE TRACKING?+

Tracking is shared after your parcel has been handed to the courier. Check the email or contact details used for the order.

CAN I CHANGE MY ADDRESS?+

Contact support immediately. An address can only be changed before the order enters fulfilment.

WHAT IF MY ORDER ARRIVES DAMAGED?+

Photograph the shipping box, label and item, then contact support with your order number as soon as possible.

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